Effective Date: 28 July 2026
Last Updated: 28 July 2026
At MyAccountico Limited, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, client portal, or accounting, tax, and bookkeeping services.
1. Information We Collect
To deliver accurate and compliant accounting services, we may collect the following:
- Personal Information: Full name, date of birth, address, email, phone number, and identification details (e.g., National Insurance number, UTR, Company Registration Number).
- Accounting & Financial Data: Bank records, invoices, payroll data, tax information, expense details, and financial reports.
- Technical Data: IP address, browser type, device information, and usage data from our website or client portal.
2. How We Use Your Information
We use your information to provide reliable, compliant, and efficient services:
- Service Delivery: Preparing accounts, managing payroll, and submitting filings to HMRC and Companies House.
- Client Communication: Responding to queries (typically within 24 hours), sharing updates, and providing ongoing support.
- Legal & Regulatory Compliance: Meeting UK legal obligations, including AML checks and statutory reporting.
- Service Improvement: Enhancing our systems, processes, and overall client experience.
3. Information Sharing
We do not sell or trade your data. Your information is only shared when necessary:
- Regulatory Authorities: HMRC, Companies House, or other legal bodies.
- Trusted Service Providers: Secure accounting software and IT systems under strict confidentiality agreements.
- Legal Requirements: Where disclosure is required by law or regulation.
4. Data Security & Retention
Security
We use secure systems, encryption, and restricted access controls to protect your data from unauthorized access, loss, or misuse.
Retention
Your data is retained only as long as necessary, typically up to 6 years in line with UK tax and legal requirements.
5. Your Rights (UK GDPR)
You have the following rights regarding your personal data:
- Access the data we hold about you
- Correct inaccurate or incomplete data
- Request deletion (where legally permitted)
- Restrict or object to processing
- Request transfer of your data (data portability)
To exercise your rights, please contact us using the details below.
6. Contact Us
If you have any questions or requests regarding your data: